Online workshop offered in English by Ms Helene Arts, in collaboration with the School of Conflict Studies at Saint Paul University

Zoom coordinates will be sent after registration fees have been received

Trauma-Informed Practice for ADR: January 22-23-24, 2024, via Zoom.

Fee: $600

Workplace Restoration: February 26-27-28, 2024, via Zoom.

Fee: $600

The Centre for Informal Dispute Resolution (CIDR) at the University of St. Paul's School of Conflict Studies is offering the following workshops:

Trauma-Informed Practice for ADR:

This workshop is designed to equip those working in the field of ADR with a deeper understanding, and additional knowledge and skills, regarding how client (or practitioner) trauma can impact intervention processes. The first two days of the workshop are an exploration of the particularities to be considered by the practitioner, while the third day is skills and practice-based. Practical tools and checklists for usage by the practitioner will be included. Self-care preparation will be communicated in advance of this workshop. The following topics (and more) will be covered:

• Trauma, trauma-informed, and trauma-informed practice
• Impacts of trauma
• Types of trauma
• Timelines of trauma
• Physiology of trauma
• Mind/body of trauma
• The many faces of trauma: focus on LGBTQ2S+ and BIPOC communities
• Creating trauma-informed spaces
• Moving from dysregulation to regulation
• Trauma-informed practitioner tools
• Demonstration
• Helping profession self-care

Workplace Restoration:

Workplace restoration is increasingly recognized as a compassionate and useful way to support teams who have gone through a difficult experience. Examples of these significant events are: the impact of an external event (such as a pandemic); painful organizational changes; death of a team member; harassment investigation; psychological violence in the workplace; etc. While not technically an ADR intervention, workplace restoration often involves ADR practitioners due to their applicable skills and experience, and as well for purposes of conflict prevention and/or as part of a group intervention. Practical tools and checklists for usage by the practitioner will be included. Self-care preparation will be communicated in advance of this workshop.  Please note that participants must have taken these Group Intervention and Trauma-Informed Practice workshops (current or previous), as a pre-requisite for Workplace Restoration. The following topics (and more) will be covered:

• Differentiating between workplace restoration and group intervention
• Trauma-informed practice for workplace restoration
• The 5-stage process consulting model applied to workplace restorations
• Group Process: Critical Incident Group Debriefing
• Group Process: Traumatic Incident Group Mapping and Processing
• Group Process: Circles
• Boundaries, referrals, and closure
• Vicarious and secondary trauma: self and collective care

If you would like to pay for more than one workshop in one order, simply write which workshops in the additional information section and specify who will be attending the workshop. Please make sure the participant contact info is included.

There are no refunds, however participants may be replaced in the case of cancellations.

Facilitator Bio:

Helene Arts

Helene has been working in the field of conflict resolution since 1996, starting as a mediator in the Ontario criminal, family and civil court systems. In 2004 she transitioned over to workplace environments, specializing in group intervention, trauma-informed practice, and workplace restoration. Helene has taught continuously for the past 15 years at various Canadian universities, and is part-time faculty at the University of St Paul in the Conflict Studies Department; she has as well designed and delivered dozens of professional development workshops for ADR practitioners and for leadership. She authored the Federal Public Service “Manager’s Guide to Restoring the Workplace Following a Harassment Complaint, created the psychometric Instrument known as the “Conflict Response Roles Inventory”, and has as well co-authored a series of practical books on conflict resolution for the creative industries, with a forthcoming (2025) book on Group Intervention. Helene has a BA in Religious Studies, a Masters in Human Systems Intervention, and certifications in Trauma Counselling and Support and in Mental Health Counselling Skills.

Workshop Support:

A trained support person will at all times be available during the Trauma-Informed Practice and the Workplace Restoration workshops, to assist participants with any practical matters or emotional impacts.